This is all just the research on multi-tasking as a stable mental phenomenon. Laptops, tablets and phones — the devices on which the struggle between focus and distraction is played out daily — are making the problem progressively worse. Any designer of software as a service has an incentive to be as ingratiating as they can be, in order to compete with other such services. “Look what a good job I’m doing! Look how much value I’m delivering!”
This problem is especially acute with social media, because on top of the general incentive for any service to be verbose about its value, social information is immediately and emotionally engaging. Both the form and the content of a Facebook update are almost irresistibly distracting, especially compared with the hard slog of coursework. (“Your former lover tagged a photo you are in” vs. “The Crimean War was the first conflict significantly affected by use of the telegraph.” Spot the difference?)
Worse, the designers of operating systems have every incentive to be arms dealers to the social media firms. Beeps and pings and pop-ups and icons, contemporary interfaces provide an extraordinary array of attention-getting devices, emphasis on “getting.” Humans are incapable of ignoring surprising new information in our visual field, an effect that is strongest when the visual cue is slightly above and beside the area we’re focusing on. (Does that sound like the upper-right corner of a screen near you?)
The form and content of a Facebook update may be almost irresistible, but when combined with a visual alert in your immediate peripheral vision, it is—really, actually, biologically—impossible to resist. Our visual and emotional systems are faster and more powerful than our intellect; we are given to automatic responses when either system receives stimulus, much less both.
The best metaphor I know of for being a fiction writer is in Don DeLillo’s “Mao II,” where he describes a book-in-progress as a kind of hideously damaged infant that follows the writer around, forever crawling after the writer (dragging itself across the floor of restaurants where the writer’s trying to eat, appearing at the foot of the bed first thing in the morning, etc.), hideously defective, hydrocephalic and noseless and flipper-armed and incontinent and retarded and dribbling cerebo-spinal fluid out of its mouth as it mewls and blurbles and cries out to the writer, wanting love, wanting the very thing its hideousness guarantees it’ll get: the writer’s complete attention.
Once hired, Lee needed to travel to Brazil immediately. First Look has an office in New York City, but Greenwald works from his house located in the outskirts of Rio de Janeiro.
Unfortunately, the consulate in San Francisco near where Lee lives didn’t have an open spot for a visa appointment. It would be at least two months before he’d be able to leave for Brazil.
Undeterred, Lee created a smart (and legal) hack — a script that constantly scraped the consulate’s visa calendar to check for cancellations. If it found any, it would text Lee, giving him the opportunity to hop online and book.
In less than 48 hours, he scored an appointment and flew to Rio within days.